WEB2025–Present• Ongoing

Delivami

"SOLVING THE CHAOTIC CLIENT REVIEW AND DELIVERABLE SIGN-OFF LOOP"

Delivami is an end-to-end client delivery, video review, and milestone approval platform designed for creative professionals and digital agencies to simplify client handoffs.

Role & ResponsibilityProduct Designer & Design Engineer
Client / OrganizationDelivami
Live DeploymentVisit Live Platform
Disciplines & Stack
Product DesignUX/UIDesign EngineeringReact / TS
Delivami
01•The Problem

Understanding the Friction Points

Creative freelancers and boutique agencies lose hours every week consolidating feedback. Clients leave vague notes across messaging apps, approve revisions verbally without formal documentation, and delay final payments. Existing enterprise tools like Frame.io solve video feedback but ignore invoicing, client billing, and zero-friction client access.

The Core Friction in Creative Delivery:Freelancers and agencies lose hours each week reconciling timestamps from WhatsApp, emails, and Loom messages, compounded by scope creep and late invoice settlements.
02•Strategy & Thinking

Design Decisions & Information Architecture

Rather than overwhelming creative professionals with unnecessary ceremony, the focus was placed on speed, clarity, and removing client friction. Every interaction model was stress-tested against real-world video review and client approval behavior.

The Zero-Barrier Client Principle:Clients hate creating accounts just to leave a review. Delivami gives clients instant, secure access via tokenized delivery URLs with no password walls, while maintaining encrypted project protection.
03•The Shipped Experience

Key Interactions & Feature Architecture

Feature 01

Timestamped Video Review

Frame-accurate scrubbing with visual pins on the timeline. Clients leave notes directly synced to specific frames.

Feature 02

Passwordless Client Portals

Clients preview work and leave feedback instantly via unique tokens, eliminating sign-up drop-offs.

Feature 03

Milestone Sign-Offs

One-click approval transitions project states from 'In Review' to 'Approved' with formal audit timestamps.

Feature 04

Automated Billing & Handover

High-resolution asset downloads are safely locked until milestone invoices are settled on the same page.

04•Design Engineering

Translating Design into Shipped Code

Being able to code what I design allows for rapid validation of micro-interactions, responsive edge cases, and state transitions that Figma prototypes cannot simulate.

Engineering Stack & ImplementationProduction
  • —Frontend: React 19, TypeScript, Tailwind CSS, Framer Motion
  • —Interaction State: Custom timeline sync, scrubber seeking, HLS stream caching
  • —Backend & Edge: Cloudflare Pages & Workers, Supabase PostgreSQL, R2 asset storage
05•Execution Sequence

Development & Delivery Process

01

PROBLEM & USER RESEARCH

Identified the primary friction in client delivery: scattered review notes across WhatsApp, emails, and Loom, compounded by delayed milestone sign-offs and lost invoices.

02

UX & INTERACTION ARCHITECTURE

Designed a zero-friction client experience: passwordless access, custom HLS video scrubbing with timestamped annotations, and clear approval checkpoints.

03

DESIGN SYSTEM & FIGMA TOKENS

Created a minimalist design system prioritizing clarity and density. Established color, typography, and component tokens built for rapid implementation.

04

FRONTEND & PRODUCT ENGINEERING

Implemented the full user interface directly with React, TypeScript, and modern Cloudflare & Supabase infrastructure, bridging design decisions to shipped code.

06•Outcome & Lessons

Key Results & Takeaways

Delivami consolidates the entire post-production delivery cycle into one branded, passwordless link. Clients watch high-definition video previews, drop comments linked directly to timestamps, request specific revisions, approve deliverables with a single click, and settle invoices on the same screen.

Key Lesson:Creative workflows succeed when client friction (login walls, scattered feedback threads) is eliminated entirely.